Returns & Exchanges
At Caitlyn Minimalist, we want you to cherish your jewelry for years to come. If your purchase isn't quite right, we offer a 30-day return and exchange window for all non-personalized pieces in their original condition.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, a prepaid shipping label will be generated for you to download and print at home.
- 3.Package Your Jewelry
Place your items securely in their original Caitlyn Minimalist packaging to ensure they are protected during transit.
- 4.Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.